Facebook Messenger Enhances Chat Plugin to Help Businesses Reach Even More Customers

https://messengernews.fb.com/2020/08/04/messenger-enhances-chat-plugin-to-help-businesses-reach-even-more-customers

I think this could be great. I love removing the friction of logging into messenger (especially with the privacy tide turned against Facebook).

I view this as a great off the shelf tool to get started. But as you grow you’d want to move into something more specialized. After all, Facebook will always own Messenger (and your contacts there).